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FTP

FTP

How to connect to my website via FTP?

In order to connect to your website via FTP, you will need some sort of FTP client software. FTP client software comes with many different features and prices, but intraLogix recommends the use of WS_FTP, FileZilla. You will also need to know your login (also referred to as your "userid"), your account password, and the IP address assigned to your account.

Which are the files and directories I see when I log in?

Upon logging into your account, you are restricted to only your account and cannot move outside of your account. When you log in, you are in what is known as the root of your account. In here there are several miscellaneous files and directories, all of which are important but none of which should be altered or renamed. In short, do not bother these files. The only files and directories that you should care about are the /public_html directory, the /public_html/cgi-bin directory, the /public_ftp directory, and the /tmp directory. If you work with SSH much, you might also be interested in the .profile and .cshrc files as well. The /public_html (mainsitehtml) directory is where all of your files pertaining to your website should reside. Uploading files into the root of your account will mean that no one will be able to access them via the web. The /public_htm/cgi-bin (mainsitecgi) directory is where all of your files pertaining to any cgi scripts should reside. Uploading files into the root of your account will mean that no one will be able to access them via the web. The /ftp directory is where all of your files pertaining to Anonymous FTP are located. Any files in your ftp directory will be available via Anonymous FTP if enabled. The /tmp directory is where all of your logs are kept. Logs are generated by two services: FTP and the webserver (HTTP).

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Where do I upload files pertaining to my website?

You need to upload files pertaining to your website to your /public_html (mainsitehtml) directory inside the root of your account. Files uploaded below your /public_html directory, such as in the root of your account or in your ftp directory will not be available on your website.

Is my FTP activity logged?

Yes, all FTP activity is monitored and recorded in the /tmp directory.

Can I use my domain name or must I use my IP address as the hostname for FTP?

Using your IP address (204.17.xxx.xxx) is the preferred entry for your hostname, but ftp.yourdomain.com will work as well. We prefer that you use your IP address because in the event you are transferring your domain to us, you can still connect to your site via FTP right away, while your domain name may not be hosted by intraLogix yet. Using your IP address also gets rid of unnecessary DNS traffic. The reasons are small but it is still best to just use your IP address as your hostname.